Global banking industry witnessed waves of change in all possible forms and functions from meltdowns to mergers in the last one year. Today, banks are relooking at current strategies, re-evaluating the business models and reinvesting in building efficiencies in systems and processes. While internal challenges are behemoth, the external world is changing shape as well. New regulations, tighter compliance, closer watch and higher intervention by government bodies are forcing the banks to be nimble, yet robust.

Banks are still juggling between consolidations of operations and fast approaching regulatory deadlines like SEPA. Redundancies in infrastructure created by mergers still need to be addressed.

We at E-Soft Billing, understand and appreciate the change and have proactively invested in creating solutions that help banks create new business opportunities, tap the existing ones more efficiently and address the new challenges on the horizon.

While E-Soft Billing’s technology expertise whether in IT or IT-enabled services has proven its worth in all our engagements, E-Soft Billing banking team is poised to make the difference through its business technology offerings in the following segments of banking across geographies,

Channels: Channel integration, Mobile Banking, Branch Optimization, Sales and Service Delivery, Internet Banking, Contact Center and Social Networking for online banking.

Retail and Corporate Banking: Deposits, Trade Finance, Supply Chain Finance, Wholesale Banking, Risk and Compliance.

Lending: Auto Finance, Personal and Asset finance, Small Business credit, Students Loan, Overdraft, Dealer Finance and Lease.

Mortgages: Home equity, Refinance, Reverse Mortgages, Balloon and Commercial Real Estate.

Investment Banking: OMS/EMS, Securities processing, Reference data, Risk Management, Asset servicing and Derivatives processing.

Wealth Management: Asset Acquisition, Portfolio Construction, Trade Management, Accounting Performance and Reporting, Pricing and back office services.

Our business solutions group offers more solutions across segments that would address the following key issues for banks today,

• Rebuilding trust with customers
• Improving customer experience for higher acquisition rate across channels.
• Transforming infrastructure for better Operational Excellence e.g. creating an efficient payments infrastructure
• Building transparency in systems and processes to meet the impending regulatory requirements like XBRL, SEPA and FSCS, and mitigate risk